Effective Date: December 2024
At Hardyx Production (www.hardyxproduction.com), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services.
1. Information We Collect
We collect certain personal information to provide you with a seamless shopping experience, including:
- Personal Details: Name, email address, and contact information provided during account registration or checkout.
- Payment Information: Payment details are processed securely through Razorpay and are not stored on our servers.
- Device Information: IP address, browser type, operating system, and other technical details for website optimization and security.
- Usage Data: Information on how you interact with our website, such as pages visited, products viewed, and time spent on the site.
2. How We Use Your Information
Your information is used to:
- Process and complete transactions, including payment verification and order delivery.
- Provide customer support and respond to your inquiries.
- Send you order confirmations, download links, and important updates.
- Improve our website, services, and user experience.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We only share your data with:
- Payment Processors: Razorpay for secure payment transactions.
- Service Providers: Trusted partners who assist with website operations, data analytics, and email communication, all of whom are required to keep your data confidential.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, including:
- Remembering your preferences and login details.
- Analyzing website traffic and usage patterns.
You can manage your cookie preferences through your browser settings.
5. Data Security
We implement advanced security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to safeguard your information during transmission.
6. Your Rights
You have the right to:
- Access and update your personal information.
- Request the deletion of your account and associated data.
- Opt-out of receiving marketing communications at any time.
To exercise these rights, contact us at hardyxproduction@gmail.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover any such data, we will delete it immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Product Availability Disclaimer
Occasionally, due to copyright or other uncontrollable reasons, certain products may need to be removed from our offerings without prior notice or website updates. However, rest assured that the majority of our products will remain available as described, with functional download links. We appreciate your understanding in such situations.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
Email: hardyxproduction@gmail.com
By using Hardyx Production, you consent to this Privacy Policy and our use of your information as outlined above.